Contact Us
Our dedicated customer support team is available to assist Australian players with all gaming-related enquiries, account management, and technical support. We maintain strict compliance with Australian gambling regulations and provide multiple communication channels to ensure prompt assistance for our valued customers.
Support Channels and Response Times
We offer comprehensive support through various communication methods tailored to your specific needs. Our live chat service operates 24/7 for immediate assistance with urgent matters. Email support at [email protected] typically responds within 2-4 hours during business days. For complex account issues or payment enquiries, contact our Australian support line at +61 2 8076 8199, available Monday through Sunday from 9:00 AM to 11:00 PM AEDT.
| Contact Method | Response Time | Availability |
|---|---|---|
| Live Chat | Immediate | 24/7 |
| Email Support | 2-4 hours | Business days |
| Phone Support | Immediate | 9 AM – 11 PM AEDT |
Contacting Our Specialised Departments
- Account verification and security matters
- Payment processing and withdrawal assistance
- Game-related technical issues and disputes
- Responsible gambling support and self-exclusion requests
Last updated: January 28, 2026